Terms of Service
Last updated 3 August 2026. This is the agreement between your business and PerkOS. By creating an account, or by continuing to use the service, you accept it. If you are accepting on behalf of a business, you confirm you are authorised to bind that business.
You must be at least 18 years old and legally able to enter a contract.
What PerkOS is
PerkOS is software for running a business: recording sales, tracking stock, managing customers and credit, taking bookings, and publishing a public shop page. It is provided as a service over the internet. You are granted a limited, non-exclusive, non-transferable licence to use it while your account is in good standing. You are not buying the software, and no rights in it pass to you.
Your account
- You must give accurate details and keep them current.
- You are responsible for everything done under your login, including anything your staff do with it, and including anyone you give the device or the PIN to.
- Keep your password and owner PIN private. If you think someone else has them, change them and use Sign out everywhere in Settings. Tell us promptly if you suspect unauthorised access.
- One account is for one business. Several businesses need several accounts.
The free trial
New businesses get a free trial with no card required. When it ends you choose a plan to carry on recording new sales.
Nothing is deleted when a trial ends. Your products, sales and customers stay exactly where they are, and you can still read and export them. You simply cannot record new sales until you pick a plan.
Paying
- Plans are priced per month in Ghana Cedis and shown before you pay.
- Payment is taken by Paystack. We never see your card or mobile money details.
- A payment buys one month from the date it clears. When you pay the full monthly or yearly price, this sets up an automatic renewal, and we tell you so on the payment screen before you pay. You can stop the automatic renewal at any time from the Billing page, and once stopped nothing is charged again: the plan simply lapses when the paid time runs out. A part payment when you change plan mid-month is a one-off and does not set up any renewal.
- If you have set up automatic renewal, you can cancel it at any time and it runs to the end of the month you already paid for.
- Prices can change. We will give at least 30 days' notice by email before a change affects you.
- Fees are exclusive of any taxes or levies that may apply. Where the law requires us to collect a tax, it is added to the price shown.
- Reversing a payment you actually owe. If you raise a chargeback or reversal for a month you used, we may suspend the account until the amount is settled. Talk to us first; see the Refund Policy.
What you may not do
- Use PerkOS for anything unlawful, or to sell anything you are not permitted to sell.
- Try to break into, overload, probe, or reverse engineer the service, or access another business's data.
- Resell, sublicense or rebrand PerkOS as your own product without a written agreement with us.
- Upload malicious files, or content you have no right to use.
- Put other people's personal details into PerkOS without a lawful reason to hold them, or use PerkOS to send messages that the recipient has not agreed to receive.
- Use automated means to extract data from the service beyond the export tools we provide.
We may suspend or close an account that breaks these rules. Where it is safe and reasonable, we will tell you first and give you a chance to put it right. Where the breach is serious, unlawful, or puts other people at risk, we may act immediately.
Your data belongs to you
Everything you put into PerkOS remains yours. We claim no ownership of your products, sales, customers or images. You can export your records as spreadsheets from Settings at any time, without asking us and without it costing anything.
You grant us only the permission needed to run the service for you: to store, process, back up and display your content, and to show what you publish on your own shop page. Nothing more.
How personal data is handled is set out in the Privacy Policy, which forms part of these terms.
Your customers' data is your responsibility
When you record a customer, a debt or a sale, you are entering information about another person. That data is yours and you are its controller. You are responsible for having a lawful reason to hold it, for telling those people you hold it, and for answering them if they ask about it.
You agree to cover us for any claim, loss, fine or cost that arises from what you put into PerkOS or how you use it, including a claim by one of your customers, a regulator, or anyone else, and including reasonable legal costs. This does not apply to anything caused by our own breach of these terms.
Closing your account
You can close your account from Settings at any time. Closure is permanent but not immediate: everything is erased 30 days later, which gives you time to change your mind and protects you if somebody else gets into your account. Export anything you want to keep before then.
We may close an account that has broken these terms, or that has been inactive and unpaid for a long period. We will give reasonable notice and a chance to export first, except where the law requires otherwise or where the breach is serious.
What we promise, and what we do not
We work hard to keep PerkOS available, correct and fast, and we take backups. But it is provided as is and as available. To the fullest extent the law allows, we give no warranties of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or uninterrupted or error-free operation.
PerkOS is a record-keeping tool. It is not an accountant, an auditor, a lawyer or a tax adviser, and nothing in it is professional advice. You are responsible for checking your own figures and for meeting your own tax and legal obligations. Tax rates you enter are yours to set and to keep current; confirm them with the Ghana Revenue Authority.
Keep your own copies of anything you cannot afford to lose. The export buttons in Settings exist for exactly this.
Things outside our control
We are not responsible for failures or delays caused by things we do not control. That includes your internet or mobile network, power cuts, your device, your browser, and outages at the services PerkOS depends on (including Paystack, our hosting providers, mobile money operators and banks). It also includes strikes, natural events, and acts of government.
Working offline. PerkOS can hold a sale on your device when the network drops and send it when the connection returns. This is a convenience, not a guarantee. A sale held on a device that is lost, cleared, reset or reinstalled before it syncs cannot be recovered. Reconnect and confirm your sales have gone through before relying on them.
Changes to the service
We may add, change or withdraw features, and may change what each plan includes. Where a change materially reduces what you already pay for, we will give at least 30 days' notice by email or in the app, and you may cancel before it takes effect.
Limit of liability
To the fullest extent the law allows, PerkOS is not liable for lost profits, lost sales, lost or corrupted data, lost goodwill, business interruption, or any indirect, special or consequential loss arising from your use of, or inability to use, the service, whether or not we were told such loss was possible.
Where we are found liable despite the above, our total aggregate liability for all claims is limited to the amount you actually paid us in the three months before the claim arose, or GHS 100 if you have paid us nothing.
Nothing in these terms excludes or limits liability for fraud, or for anything that cannot lawfully be excluded or limited.
The rest
- If one part fails, the rest stands. If any provision is found unenforceable, it is severed and the remainder continues in force.
- Not enforcing something is not giving it up. If we do not enforce a right immediately, we have not waived it.
- Transfers. You may not transfer this agreement without our written consent. We may transfer it to a successor if the business is sold or reorganised, on the same terms.
- The whole agreement. These terms, together with the Privacy and Refund policies, are the entire agreement between us and replace anything said beforehand.
- No partnership. Nothing here makes either of us the other's agent, partner or employee.
Changes to these terms
We may update these terms. If a change materially affects you, we will tell you by email or in the app at least 30 days before it takes effect. Continuing to use PerkOS after that means you accept the new terms. The date at the top always shows the current version.
Law and disputes
This agreement is governed by the laws of the Republic of Ghana, and the courts of Ghana have exclusive jurisdiction over any dispute.
Before going to court, please write to us. Most problems are a misunderstanding and can be sorted out in a day. Any claim must be brought within one year of the event giving rise to it.
Contact
francisannor966@gmail.com